Serve and Sell: Combining grooming services and retail products in one business promotes pet health while boosting the bottom line.
By Janet Randall
“Groomers are the first line of defense when it comes to healthy skin and coat,” said Dr. Adelia Ritchie, president and founder of the Bellevue, WA-based company, which manufactures a comprehensive skin care system for animals. “I have spent a great deal of time trying to figure out what groomers need. I learned they are looking for ways to treat skin problems, which could help avoid vet bills.”...

